Grandad Pat's Treasure Trove welcomes you to our online store, If you visit or shop within this website, you accept the store's terms and conditions. Please read them carefully.
Online orders are made through our website through a secure server and secure payment avenues. All information provided by the customer is strictly confidential.
Telephone and email ordering is accepted . Orders are to be paid in full by direct debit in order to confirm the order and then item goes into production.
Credit Card payment over the phone is not accepted.
When placing an Email order for a custom design, please send a photo if there is something specific you would like on your custom order. We love new designs!
When completing personalisation on your order please pay particular attention to the spelling supplied is correct, no exchange or refund can be offered for incorrect spelling supplied.
We love custom orders if you would like to customise any of our personalised engraved products please CONTACT US.
Any discount codes advertised are redeemable only through ordering through the website, and are redeemable on products advertised on the website.
Our website is set up to automatically process your order as soon as it is placed, we cannot make any changes or cancel your order after it has been submitted.
We do not offer refunds for change of mind or ordering quantity mistakes, all personalised orders once placed are final.
All products are subject to availability and may be withdrawn at any time, including after you have placed your order. If we cannot fulfill your order we will let you know as soon as we can.
We reserve the right to withdraw any item from sale at any time. In these circumstances you will be advised.
Payment - via Afterpay
- All Orders which you place with Afterpay are subject to approval by Afterpay, at their sole discretion. They may choose not to approve an Order or provide credits to you at any time for any reason.- Afterpay may carry out identity and/or credit checks where it is deemed necessary.
All charts are made for internal use only, do not hang charts outside or in areas of extreme weather variations. A dry microfibre cloth can be used to clean the chart.
All pricing at Grandad Pat's Treasure Trove is in Australian Dollars (AUD) and includes GST. Courier pricing is added at checkout. Advertised custom height chart discount codes apply only to custom charts advertised on the website, discounts do not apply to individual custom designs.
We accept VISA, Mastercard,Paypal and direct debit (when ordering via email or phone). Goods will be dispatched once payment confirmation has been received, please note custom orders are dispatched within 7 to 10 working days usually, but can take longer at higher traffic times. Please allow ample time when ordering.
Our site uses SSL encrypted order form. Your order details (such as your credit card number) are encrypted while being transferred from your browser to our web server. We will then debit your credit card based on the order total amount.
Shipping is calculated at time of Checkout.
All content on this site, such as text, graphics, logos, button icons, images, audio Clips, digital downloads, data compilations and software, are the property of Grandad Pat's Treasure Trove or it's content suppliers and protected by Australian and International copyright laws